Customer Testimonials
I highly recommend you ask for Brian Doyle at the Bill Dube Toyota car dealership. He is the best! He is so knowledgeable and an all around great guy. I will keep getting my vehicles from him each and every time! Remember, ask to deal with Brian Doyle!
Been going through Bill Dube for my last 4 vehicles. Fast, honest and upfront about options and deals available. Don't think I would ever work with another business for my vehicles. Brian Doyle and team always has a way of finding exactly what I need in a range that is reasonable and realistic. 10/10 would recommend to anyone looking for a new vehicle.
I recently had the pleasure of leasing my third vehicle through Brian Doyle at Bill Dube Toyota, and I cannot recommend him highly enough! Each experience has been exceptional, but this last one truly stood out. When my transmission blew (not a vehicle I purchased at Bill Dube), I was understandably stressed about the situation. However, within a few hours, Brian had me in a new vehicle! Not only did he find the perfect car for me, but he also went the extra mile by sending a vehicle to pick me up and also had all the paperwork ready to ...
Be careful of false advertising. I contacted Dube because of an advertised price on a 2024 Tacoma that my daughter was interested in purchasing. When I asked for an out the door price, they increased the price by $2675, stating that they had mistakenly put the wrong price on the website blaming confusion on having multiple websites. I understand mistakes are made, but they were not interested in working on the price. They also suggested that I would attempt to sell the vehicle overseas.
This dealer sold my daughter her first car after graduating from college, a 2024 Corolla Hybrid with 2000 miles on it, which we thought was a NEW car until late in the selling process. During the three-hour plus selling/financing marathon, a price was agreed upon, but somehow, what the salesman called a service fee of just under $500 was mysteriously added into the contract she was asked to sign. Eventually, my daughter was handed the keys at the 5:00 pm closing time, and the salesman sent her on her way without one word of instruction about how the vehicle or its electronic or ...
Be careful with your trade-ins and sales. They have no problem lowballing you on the real worth of your vehicle. You could have valid price ranges from KBB and they'll lie about the true value of your vehicle. KBB will say it's worth 3k-3.5k; Dube will say "at 'our' auction it's worth 1.5k...we'll give ya 1k" I repeat: Be careful with your trade-ins and sale with Bill Dube, they will make blantent attempt to con you.
We visited 5 car dealerships and thank goodness we ended up at Bill Dube's Toyota! Brian Doyle is the best car consultant we've worked with - no aggressive sales pitch, no pressure. He is professional, friendly and accessible. He gave us an excellent/fair price and we couldn't be happier! We purchased a Corolla Hybrid - it drives like a dream and I've only spent $4 on gas in the past 10 days! John was also wonderful - answering all our questions about options and maintenance. Again, there was no pressure. We don't plan on buying another car ...
Brian Doyle was my Salesman. Promises make and promises kept. Brians attention to detail was awesome. Follow up returned calls and messages were spot on. Went over everything on my Explorer with me. Very busy that day but kept me informed ever step of the way. Just a great experience today. Great job and Thank You Brian for all that you do. He even cleaned up my license plates from my trade before he handed them to me (who does that). I will definitely be back and let everyone know where they should buy a car. Thanks again for all ...
I'll preface this review by saying I was a technician of over 7 years. I highly do not recommend going here for sales at least, not sure about service because I never got that far with them. Had to greatly negotiate with Josh for $12 touch up paint which is generally a courtesy at a legitimate dealership but was felt like I was being coerced into coming in for service in exchange for said touch up paint.. I was lied to about touch up paint: I was told many times it was ordered and it wasn't in yet, what they ...
Our experience with Brian Doyle was wonderful. What started as a potential stressful purchase, turned out to be a great experience. We are so happy that we were able to get the car we wanted. Brian and the team were awesome!
A friend brought me to this dealership to start searching for a new vehicle. He Introduced me to Brian in sales. Brian was awesome! He was a good listener to what I wanted. No pressure, laid-back environment. The finance team was great to work with as well. I'm very happy with my purchase. I had a good experience at the dealership and I definitely would recommend.
Had Brian as a salesman he was amazing worked around our busy schedule and made the buying process easy! Highly recommend!
The following review was written immediately after our purchase, but we decided to “sleep on it” for over a year. We still feel that this abysmal rating is justified, hence our posting a year later. I also posted this review on google but it is suspiciously not public. I suspect Bill Dube is suppressing negative reviews. We got screwed by Dubes! My girlfriend and I were looking to purchase a used Rav4 and after a ton of searching, we decided to buy a 2018 with low miles at Bill Dube's. We ended up working with the salesman Sam Mash. Initially, ...
My experience with Bill Dube was great. I had called beforehand to see if they had my desired car in stock and the pricing was much cheaper than the other dealers around New Hampshire. Upon arrival the staff was very helpful and informative. I had made a deposit on a Rav4 Hybrid and expected it to arrive in June/July. When one became available a week later, Brian called me and made arrangements for me to pick it up the following day. As it was unplanned, I had to leave by a certain time. Brian and the rest of the ...
Worst experience at a car dealership in 20 years of buying cars. Blatantly predatory and discriminatory sales practices - avoid at all costs! Full story: I spent some time contacting a number of dealerships to find a specific model and trim for my elderly parents, who needed a base model due to living on a fixed budget. We found that Bill Dube had one incoming soon, and we put a deposit down on it, with the promise from sales manager Anne that we would get a fair price for our trade that would be "in the range" of the ...
Let me tell you what, this place is AMAZING. If you are looking for a new car or to trade in an old one, let these guys know. Brian is an astounding person to work with. I came in with a terrible car and I left with a brand new one. They work with you, they listen to you and treat you as a person and not just a sale. They do their job and they do it well and in a timely fashion. 10/10 would recommend to anyone looking for a new vehicle.
I went to the dealership because my tire light was on. Devin, from service kindly inflated tires to the necessary pressure. Kudos to you, Devin for your assistance! Thank you.
Showed up for a 9:30am appointment to test drive and close a deal on purchasing a 2020 gmc sierra AT4 with 37,000 miles. We were greeted at the door by the sales person and given the keys to the new truck. First appearance of the truck wasn’t that great. Noticeable right off was 6-7 huge piles of bird crap on the hood. Black truck, white bird crap ya shows up nicely. Maybe I was expecting to much but any other dealership i have been to, and its a lot, has had the vehicle washed, cleaned and ready to sell before I ...
Brian Doyle just sold me my second Corolla. If you need a car I absolutely recommend Brian!
I needed a new car and I when I arrived at Bill Dube I was met by Brian Doyle. He was very knowledgeable and courteous and assisted me throughout the process. After determining which car I was going to purchase I was met by Joshua Gray. He was fair dealing with me on negotiating the price of the car and was very respectful and personable. This was not a normal car buying experience, this was painless and I dare say, great! I will definitely go back again to purchase another vehicle, they have earned my business. Great Car Buying Experience!
Great experience, fast, easy, and no pressure. Brian was a fantastic salesperson, easy going, courteous and polite. Ali was a great help as well with the financial details.
Great customer experience with Ann, Bryan and Mike buying my new Toyota Corolla! Great deal and awesome folks to deal with. Thank you!
My wife bought a blue Corolla hatchback from Brian and Ann today. Great experience! The finance manager was very friendly as well. Highly recommend
Would definitely recommend to others. Prices were fair. We really loved working with Brian and his assistant Ariana who was super nice and informative.
We were looking for a new fuel-efficient vehicle and started asking for recommendations. My mechanic, coworkers, and friends, all suggested going to Bill Dube in Dover, NH and asking for Brian Doyle. So, that’s exactly what we did. Brian explained the process to us, because let’s face it, buying a vehicle today is not like buying one a few years ago. Jonathan helped us through financing, and Arianna helped us set up and understand the computer system features. The whole process has streamlined. I highly recommend going to Bill Dube and working with Brian.
Andrew was very pleasant and helpful with the purchase of our 2019 Rav4 XLE. Great salesman to work with.
Bought a 2020 Ford Escape with 700 miles on it and within 3 days it shut down while driving on hwy at 65 mph. I had it in the shop for over 30 consecutive days with no answers...just a run around. Sales MANAGER was completely useless and condescending. After having my car for over a month she insisted it was the first time she heard of any problems. Instead she was more concerned on whether or not the service department called me. She physically grabbed my phone out of my hand in the middle of the sales floor to check my call history. The ...
Terrible sales experience $10000 + fees and paperwork over MSRP offered to previous customers. No offers accepted.
This was by far our best experience yet at Bill Dube's. We've purchased two new vehicles previously with Bill Dube & this time we purchased a used vehicle. Shawn Harvey was our sales rep. & he is awesome!!!! We would highly recommend him if you're in need of purchasing an automobile. He is extremely friendly, honest & didn't apply any pressure as to making a sale. We had a small concern with the front brake directly after leaving the dealership & driving the car home. We called Shawn directly (this ended up being after business hours.) ...
Salesman SAM was NOT knowledge about cars available, prices, etc. sals manager Donna was extremely pushy and didn't listen to what we were looking for. Assured us a vehicle was in our price range when it was actually $4000 more than our max! Sam followed up several times after we left and was condescending and rude. He basically said we were stupid to think we could find a good used car for $14,000. FYI Sam- we bought a car 6 days later less than a mile down the road. Bill Dube Toyota personnel could use some customer service training. Thanks for nothing!
I loved working with Shawn Harvey. He was honest, friendly and helpful. If you are looking to buy a car, ask to work with Shawn Harvey, you won’t be disappointed. If you finance your vehicle, working with Mr. Bowman is easy and he’ll get you the best interest rate and makes this process very easy and flawless. I’ll be recommending my family and family to go see these guys for their next vehicles.
This dealership has no idea the amount of stress they cause me and my family in buying a used 4runner. DEBBIE Dube should be ashamed. The story is long so let me sum it up. We found the truck we wanted there, it has some issues was way under book price. They said they weren't going to fix it. Then Brian Doyle calls back and says they would fix it, but we have to put down payment before they could and We sign papers, sell my car, give our $3,000 deposit. They said they would fix it.…. Two weeks go ...
Bill Dube Toyota in Dover, NH had multiple new trucks to choose from and my husband and I finally found our ideal truck after searching dealerships from Portsmouth to Portland. Brian helped us purchase our new Tacoma and I’d highly recommend them to anyone looking for a new vehicle.
After having leased two vehicles from Bill Dube Toyota/Ford, my wife and I purchased a one year old Rav4. One year removed, we are informed by another dealer that, according to its carfax report, there was moderate damage to the vehicle on all sides. As a consumer, I will take my share of the responsibility for not requesting the carfax prior to purchasing the vehicle, which resulted in a loss of thousands of dollars when we traded it in at a competing dealer. Bill Dube Toyota/Ford were completely unwilling to step up and do the right thing when ...
I have purchased 2 vehicles in last 2 years from Brian Doyle. He works with us to get best deal. Very happy with dealership and Brian.
Customer for 18 years, Aug 6 called to make appt for my 2017 RAV4 Limited Hybrid 60,000 service, service advisor said expensive one, maybe $900.00’ When I asked why, it’s because of severe operating conditions . According to Toyota manual I don’t fall into that category. I told him I go by the owners manual, he said if I didn’t perform those services he would note the service order for Toyota to see. Next day I cancelled appointment and called Toyota and told them about the conversation. I wrote a complaint letter (paper, envelope and stamp) to the owner. On August 21 I spoke ...
We bought a Prius Prime with the help of Connor Jameson. He was exceptionally patient, answering the many questions we had. He was highly attentive to our needs and concerns, all the while applying no pressure to buy. Overall, a very satisfying experience!
In addition to the full MSRP they add a $3000 charge to new cars. Car buying experience at its worst. Passed from one person to the next without introduction so had to explain everything multiple times. Each new person cast further doubt on the purchase. Follow through from sales stops when you sign. I *was* a returning customer - never again! #dontbuyhere
I leased a 2021 toyota tacoma in june of 2021. Best deal anywhere!! Ali is great to work with, and Jerry is the best manager ever!! Thank you, loving my truck!!
Josh Durham was wonderful to work with. I hadn't been car shopping for 16 years and he made a nerve-wracking experience as smooth as possible for me. He was patient and answered all of my questions. No hard sell pressure! Truly a professional at the start of a great career.
Have been a customer for many years - just traded in my Toyota Camry for a RAV4. As always, Brian Doyle, was great to work with. In fact, he had a couple vehicles selected for me to peek at based upon a quick call we had before my visit.
My husband and I have been leasing cars through our business for over 20 years, and this was our first Toyota. We specifically wanted the Rav4 Hybrid, and after going to the dealer closer to home who offered -0- assistance to us while we waited over 15 minutes for a salesperson to help us, we decided to try Bill Dube. While it is always amazing how long the process takes when buying or leasing a car, we could not have been happier with the outcome. Our salesman, Ali, was extremely knowledgeable about the car and patiently answered all of our questions. ...
I have bought many new cars and my experience at Bill Dube was the worst ever. It started well with their Internet sales team agreeing to match a lease quote from another dealer with a slight adjustment because their Highlander had a couple of extra options but went downhill after driving an hour to Dover expecting to buy a new SUV. We introduced ourselves as having talked to the Internet team and the sales rep who worked with us started at over $200/month higher than our agreed price! We showed him the emails with the Internet team and he called ...
Brought in my 2010 Toyota Tacoma because of an engine light. I thought the dealership would be the experts for Toyota service. They evaluated the truck and the engine light codes and told me the only thing that can be done is to get a new engine. I asked if they would investigate further and they said the only thing that can be done is a new engine. Took the truck to a local shop who investigated the problem. Found that the Variable valve sensor was bad and replaced it. I have been driving the truck for 300 miles without a problem ...
Have been a customer of Dube Toyota for several years and salesman Garren has been a pleasure to work with pays attention to your needs. Follows up on informing you and keeps you updated on your purchase we’re very satisfied to do business there.
This was my first time buying a car by myself, especially new. Josh was great and I made a purchase the next day! Highly recommend!
We walked in to just see what was available in our price range and vehicle type. Ann and Bella (an adorable Boston Bulldog) greeted us and introduced us to Josh Durham, salesman. We liked him right away and told him what we were looking for. A few minutes later he told us he had a great car for us and he really did- a Ford Edge SEL. The buying process was wonderful/ fair price and no pressure. We would highly recommend car buying at Bill Dube with Josh Durham, manager Rick Menard and the whole team.
I went to Dover Chevy /Honda a month ago and realized how much I was paying in finance charges with a 24% apr on a vehicle loan. A month later went Down to Bill Dube and worked with Josh Durham, They got me a 5% apr and saved me thousands on the interest and gave me a great deal on a vehicle!! 20% lower rate, I couldn’t believe it. If I were you , I’d go to Bill Dube and ask for Josh Durham.
Great dealership, straightforward, easy to talk with. Josh Durham was our salesperson, he was extremely helpful. They found us the exact car we were looking for.
We had a very good experience here, unlike many others over the course of our lifetimes.Everything went pretty seamlessly . The environment was no pressure and friendly. We would have given five stars if the truck had been clean when we arrived for our appointment. We would recommend this dealership.
Very upset with how we were treated by everyone we came in contact with! Once they get their money they lie, don't trust anything they say! They told me the amount to have my bank check made out and then when I got there it was for too much (luckily I read my paperwork) I was assured they would mail me a check, Ha! Do yourself a favor and bring yourself and your money elsewhere! I never write reviews but I'll feel better if I can save someone else from what I went through.
Real happy with the purchase of the used vehicle, our salesman Josh did and outstanding job, we looked at 8 different vehicles and he kept pulling them out and going through each one with us, Thank You Josh. Every body inside was real friendly and kept bring us water, very fair priced I would recommend giving them a try if looking for a vehicle.
My wife and I went in to look at used, low-mileage Toyota RAV4s that they had in stock... One only had 29K mileage and was on their lot as clean and ready to go. I did not take it for a test drive until I checked everything , including under the hood. As soon as we opened up the hood my wife and I both noticed Mice droppings all up and around the air in-take cowl which butts right up to the windshield. I immediately opened the passenger door and showed the 'brand new' salesman how to check for mice ...
Couldn’t be more pleased with the fair treatment and quick turnaround. Highly recommended this dealership. Nice to have such a pleasant car-buying experience.
Chris and Donna were awesome to work with. They were very accommodating and listened to my needs when purchasing my new vehicle. I will be back to work with them when the time comes to purchase another new vehicle!
I bought used truck from them and they lied to the core. I would recommend them to my family and friends. Please stay away from them before you can't get out.
My mother and stepfather were in the market for a pre-owned (or new) Sienna minivan. We found a couple at Dube. Both were used Siennas which fit right in the price and payment range, as well as some new vehicle options which interested us. The pricing was more than fair and the salesperson and sales manager were so nice. Debbie (the owner) came over and introduced us to her cute little dog as well 🙂 Just a great experience overall and I would highly recommend Ali to anybody. Really nice guy, personable, worked hard for us.
The dealership was quick to work with on getting me in and out with my new 4Runner. Chris was great at going through the details but in a timely manner and focused on what was important to me not him. It was nice to find a dealer who executed what they said they would do and without pressure. I
Great person to work with and paitent to get that sale. Got what I wanted at the price we all wanted. Thank you so much David. - Yoshi
Chris was friendly and responsive. He worked to get the best price for my trade in and was able to process the sale quickly once the price was agreed to. We were able to communicate by phone an email all the way through the process.
I had a great experience with this dealership. One of my family members recommended them because they have bought and leased from them and get their cars serviced from them as well. Going to a dealership can be stressful- especially when your credit is not perfect. I was fully prepared to be disappointed or be told that my only option was a car that was going to be way out of my price range. Luckily, I was not disappointed at all! My husband and I met with Payton who was professional, friendly and attentive to our many questions regarding a ...
They were considerably more money on their lease than Manchester and Nashua. I told them to not contact I.e. "Do not contact" yet they continued to call, text, and email. I sent a picture of the truck I leased that was $20 less per month along with "Do not contact." It still kept coming. This dealership is the quintessential old school dealer that tries to sell at the highest price with fake gimmicks. Don't be fooled, just don't go. Manchester and Nashua will blow their doors off on price.
Worst dealer in NH. Bought a used vehicle from them as a Christmas gift for our 15 year old. They lie and scam!!!!!!!!! Bad business
This was a great experience and we are overall very pleased with the service and sales. Tyler helped us find exactly what we asked for.
Mr. Azzo was of great assistance to us. He provided excellent customer service, while maintaining a friendly, approachable demeanor ready to answer any and all questions. He knew the product well and had lots of patience with us as we made our decisions. The process was overall very smooth and painless. He was honest with us and let us know that he had only been working at Bill Dube for about 5 weeks, but you wouldn't guess it based off how knowledgeable he was. Highly recommended!
I was in the market for a Tacoma didn’t need one was just shopping. I spoke to David Azzo earlier in the week about a couple different options I found on there website. We scheduled an appointment, David was right at the door when I walked in, no hassle no pushing and very relaxed here. I wound up making a purchase after David took me out for a test drive and we crunched some numbers. Everyone at Dube Toyota is great and very relaxed environment, I would highly recommend to anyone that is in the market for a Tacoma ...
I recently leased a Toyota Highlander from Bill LaGrange. It was such a pleasure to work with him from start to finish and so easy to make the deal, even from a different state. Bill set everything up so that all I had to do was come in for the paperwork and I was ready to drive my new car home. No pushy sales, just awesome, friendly customer service.
It was a pleasure to work with Mr. David Azzo-Sales Person & Ms. Karin Wade on buying this truck for our company. It was smooth transition, clean truck and well prepare during the paperwork financing process Thank you David for all your hard work and dedication. We will be back for another truck or van shortly. Just keep in touch Thank you Ed
I recently purchased a new truck from Bill Dube Toyota and worked directly with Bill LaGrange from start to finish and can confidently say that he is one of the friendliest and most competent salesmen I have ever worked with. Even though he was constantly busy, running around dealing with multiple customers at one time, he made sure to give me the utmost attention, courtesy, and adequate amount of time needed when we were face to face or communicating over the phone or via text. For someone to be as busy as he was and make it seem like you ...
The day started with an oil change for our 2011 Highlander. After waiting and looking over the 2018 we decided to see what was available for a used newer Highlander. Ended up buying the 2016 and trading in our 2011. Bill LeGrange explained the facts about a newer model and with great negotiations for trade in it made sense to upgrade. Josh Gray was very helpful in finding a lender that fit our requests. Thanks guys for a great experience. Louise and Dennis Dobson
Recently purchased 2018 RAV4 using trade-in. Great experience from trade in value to new purchase price. Finance manager was professional, experienced, no haggle person.
Bought a truck and five miles from the dealership, truck has a break problem, transmission problem and they gave a way promise like a candy
I went in to purchase a used vehicle initially that would have put me far underwater with my trade. After being recommended a lease and being shown the numbers for what I was getting I left with a 2018 Toyota Tacoma that I've wanted for about 5 years. Thank you Bill LaGrange for all your hard work.
Dube Toyota worked with me to obtain a new Avalon at an attractive price point after Toyota and dealership discounts. After the purchase, the car had to be fitted with adaptive controls which ended up taking 2 months to arrange. At each step of the process the salesman, Bill LaGrange went beyond my expectations in terms of understanding and cooperation. AND this was AFTER the sale was consummated. Bill even offered to personally drive the vehicle to the shop that installs the controls. Pleasant, professional and helpful.....I'll be back.
Transfer Case went during snow storm on Rte 16 in Rochester NH. Had it towed and then repaired. Bumper was cracked when returned. No one is taking responsibility.
I recently purchased a 2015 Toyota Tacoma. This was the easiest and most pleasant experience I've had at any dealership. Brian answered all my questions and kept me informed throughout. Anne and Rick worked really hard to get top dollar for my trade to make the deal work. I was able to take delivery the same day, they did a great job cleaning the car up, helping me schedule my inspection and making sure I was all set before leaving. Everyone went above and beyond, I'll definitely be back to purchase my next vehicle and highly recommend Bill Dube ...
Went to visit them cause they said they would offer me 11,000 for my motorcycle in writing via email and text then when I get there they say they will only give me 8000 and I am using truecar website and they were not going to honor the price as previously discussed. And the sales manager is a utter complete xxxxxxx that was disrespectful and rude. I will never send anyone here at all. I know not all dealerships are gonna be fantastic all around but this by far was the worst. Please don't buy a vehicle here you will regret ...
Have serviced here for 13 years was always the best, now always trying to up sell service. I have always followed owners manual for service, 30, 60, 90000 mile service that is in owners manual. Now Toyota has very few requirements in manual. At 55000 miles $900.00 of service was supposedly needed, at 60000 miles it was only $600.00. I told service writer I go by the owners manual, how do you come up with that? To be fair it must be Toyota pushing dealers to bring in more money, the same thing happened at an Auto Nation in Fort Myers Florida. They promote quality but try to ...
Brian worked with me for FIVE YEARS while I got my custom dream 4Runner TRD pro. He, Anne, Bill and the rest of the staff are the best. I had my last 4Runner serviced there every 5,000 miles and the guys are always super nice. They recognize me and my truck! Love this place!
Because it's the worse ever .we feel very frustrated instead of excitement !Very poor poor customer service.Made you wait for long time and after we had the car we called and had a complaint,they told us to call back over and over for almost two weeks and at the end?guess what?there you go again 0 customer service of their part and insulted us instead.(I will never forget this,this is my very first time buying a car and I have my whole entire life to spread the word)
Easy, pressure free process. I ordered a specific 2017 Tacoma which took some time to get delivered, The negotiating was simple and once the truck came in the actual purchasing process was simple. This is my second purchase from them and both were easy. Thanks!
I went to 4 dealerships before finding Bill Dube Toyota. I had a specific vehicle in mind (Tacoma TRD off road ) and none of the dealers I visited were willing to bargin. They worked with me and with no pressure helped me find the right vehicle at the best possible price! These people arse the Best! Highly reccomend these folks!
From the time we pulled in to the time we left was a excellent experience. AAA+. Brian, Jerry, Matt, and Rick were above and beyond. We purchased a new 2016 Tundra and they gave us top dollar for trade in. Honest straight talk, and good hagglin on prices. The team made us feel welcome and no vultureism. When its time for my wife to get a new car, we will be going back. Thank you guys!! Q
I met Brian Doyle a few days ago and he was so knowledgeable. He was so patient with me! He helped me figure out what model of the Toyota Rav4 was the best fit for me. He Showed me lost of options and helped me figure out if buying was better for me or leasing. He made me laugh and was super easy going and polite. I also met Jerry, Matt and Donna. I really enjoyed talking to everyone while I was there. They all shook my hand and chatted me up while I was waiting for paper work to ...
Mike batchelier is a great salesmen. He took great care of all my questions. He even went out of his way to locate the color car I wanted. He didn't try to sell me something I didn't want. He sold me exactly what I wanted. Mike is the kind of car salesmen you want to have. My husband bought his van from him 6 months ago. We were so happy with everything mike did for him, we knew who to see for my new car. Thanks mike batchelier and Bill dube
Since 1985 I have purchased 3 new cars at Bill Dube's dealership in Dover, NH. Each time I had a very good experience with the sales people. Most recently, Mike Batchelder stayed with me through the process of narrowing down my selection. He was polite, patient and enthusiastic -- very likeable -- he made a sometimes stressful process actually fun! My experience at Bill Dube's was very comfortable. Personnel there are professional and genuinely caring. One reason I am a long time customer is the staff at the service department. Beside being friendly, they are great at explaining repair issues ...
Overall, I had a good experience at Bill Dube Toyota. Mike Batchelder (Batch) was very helpful, courteous and friendly. If you want to buy a new car, ask for him by name and I'm sure you will be happy. All the other people I interacted with were also very professional and seemed genuinely interested in meeting my car buying needs. The finance guy (Matt) was also very good at focusing on the issues that mattered most to me. I did have a conflict with one of the managers who took some offense at my questioning of how he came ...
Everyone I met was fun and very helpful. They helped me narrow down a car that would fit my needs and be comfortable to drive.
We went over to the dealership while our car was being serviced to test drive and possibly purchase a new toyota or ford vehicle. We walked into the showroom and it took over five minutes for some one to greet us. When we were greeted, I told him (I don't believe he ever told us his name or his gophers name) what I was interested in he seemed very put out because I was trying to decide between four different vehicles. He sent his gopher for the keys so we could test drive. He never bothered to show us ...
I give them a poor rating because they market themselves as a small family owned dealer but in the end they are just like all car dealers...deceptive, misleading, pushy, lots of talk. They overwhelm you with emails and phone calls and offers from multiple sales people, but when you visit in person, none of the people you talked to are around. They offer you one deal online and when you show up the price "mysteriously" changed. Within 15 minutes, the salesman flat-out lied to me 3 times. I complained to the sales manager and all I got was more ...
Service Manager Steve was ready for me when I arrived, noted my request for an inspection, replacement of wipers, oil/filter, check tires. He took the time to inform me my wipers are the original factory-installed and gave me the choice of replacing with winter wipers; I chose to replace with same as factory installed. He also provided a quote for replacing my tires which were 4/5 32nds and needed replacement next service, cautioning me to drive carefully this winter. Knowing this is very important and allows me to protect myself in stormy weather. My car was ready in a short ...
I live 100 miles away but decided to buy a new Corolla from Bill Dube's dealership this week based on their excellent prices (they participate in the military veteran TrueCar program), professional and knowledgeable staff, and prompt replies to all of my questions. Moreover, they were the only dealership of 4 that I contacted who immediately agreed to my request for a vehicle color they didn't have on the lot. Within ONE day, they had located and traded another dealer for exactly the color and model I wanted. Customer service at its best. Particular kudos to product specialist John O'...
Dealing with Bill Dube Ford Toyota Scion has been an outstanding experience me and my family. I just leased my second vehicle from them and my wife bought her vehicle last year from them. The people care about my needs and wants and every time I go there, the whole buying a new vehicle experience is an enjoyment.
I was very happy with my entire experience. I got a very fair deal on my trade in and ended up driving off the lot in a car that I love with a loan that fit my needs. David Porter was my sales rep and he was fantastic!. He understood what I wanted right from the start and guided me through the whole process in a professional manner... Buy your car or truck here!
We had such a great buying experience - will absolutely recommend and head back when it's time to buy again. Dave was an absolute pleasure to work with.
I wasted 28 hours attempting to purchase a used vehicle from this dealership and the entire process was a slow motion train wreck. The day before, I was emailed information about a specific vehicle I had inquired about and I scheduled an appointment with the sales representative. In the meantime, my cell phone was barraged with messages from multiple Business Development reps at Dube, all with different names. When I arrived for my appointment, the person I was scheduled to see was not there. I was then shown a car other than what I was emailed, with twice the mileage ; in ...
I was so nervous about getting a new car. My husband went to Bill Dube. I was putting it off for a while but eventually I went and I am glad I did. My experience there was amazing. When I first walked in everyone was so friendly and personable. Dave helped me get a new car and he was not just trying to make a sale but he was working with me to make sure that I got what I wanted and that I was happy. He went above and beyond to help me and they even found me a ...
Been here twice now (Quick Lane), first time quick and easy and got all necessary service done. Went in for 10k service everything was going well until I was notified of my toe being a bit out to which I understood and had them fix while I was there. Dropped off at 7:30, received the truck back at 10:45, they had issues adjusting the toe. It wasn't as much the time that was concerning it was the tool they kept placing on my rims that scuffed the chrome clad wheels. I notified them and made them aware of what it was ...
I have been to dealerships where the salesmen are chomping at the bit to get a sale and are over aggressive. My salesman was far from that. He was a great guy, easy to talk to and professional. I was relaxed throughout the whole process and am very happy with my purchase. The finance manager and service guys were also great to work with. One thing I would recommend is having more sales guys working around the time people get out of work because there seemed to be a lot of people waiting while the salesmen were running around getting ...
No Pressure in looking but there was a little pressure in going with a loan from Toyota when I had already been approved by my bank. I would recommend this dealership. Quality service.